it's pitiful to get to report that my several e-mail to Client Relations have not been answered as of to date Oct 29, a complete insufficient the most elementary courtesy towards an eighty four many years outdated Very first-Course passenger and Frequent Flier….
Ref: Ticket quantities 0012320492735/2736. We had to cancel our flight to Puerto Vallarta from Orlando on Sunday, February seventh as a consequence of sickness. I have an understanding of we will use our tickets throughout the 12 months from date of obtain.
I would have never imagined I would have stolen goods from our baggage. At this second I'm pretty upset regarding how your workforce within the airport in Cancun went through my baggage and stole two credit cards and applied them. I'm being forced to wait to make use of our accounts for that reason for more then every week. I also obtained a call yesterday from my city library regarding a person who known as them to inquire me if I'd lost things.
My partner and I just lately took a visit into the Virgin Islands and returned on three/eleven/thirteen. Our Flight dwelling on American Eagle flight 4891 was delayed for get-off from St Thomas to San Juan. We were purported to catch a connecting flight, American Airways flight 1454 from San Juan to JFK in The big apple following a two hour layover. We have been reassured in St. Thomas that we'd make our connection and which the plane would anticipate the connecting passengers. When we arrived in San Juan we discovered our flight had already taken off. In looking to resolve this we were being scolded for going to the Mistaken counter (We were being despatched by an American Eagle worker towards the American ticket counter). Astonishingly although, Although we had committed that “fake pas,†he was capable of print a Jet Blue ticket from his American terminal! Fortunately we had been ultimately on our technique to our vacation spot – JFK in New York. When we requested about our baggage the American agent in San Juan wasn’t guaranteed what to inform us. He stated that they had likely skipped the flight to JFK likewise but to examine after we arrived there. As we anticipated, our luggage didn't adhere to us to Ny so we submitted a assert and have been sent on our way again to Lisbon, CT three hrs away from New York. The following early morning, on 3/11/thirteen, we identified as American Airlines about our baggage and that’s where the runaround commenced. We have been originally informed that our bags Ought to have built it to JFK that morning but they might not notify.
Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de 45 minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo New York,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar hotel,comida por culpa del retraso,yo llame esa noche en el resort y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
We will also be sorry which you were not pleased with the complimentary voucher that we presented. On the other hand, the voucher was meant to Express goodwill and to make amends in some way for the insufficient service you claimed. It signifies an amount of money we believe that for being honest and fair.
Continue to trying to discover anyone to help me with my difficulty. Have sent a concept about the AA web site using a reaction that produced no perception. Have referred to as and been advised to mail the message. I attempted to reaction on the concept that manufactured no feeling And that i obtained an e-mail back stating that the e-mail address I responded to isn't is use.
Flight 686 dec 26 2015 My spouse & i had been instructed the incorrect transfer terminal gate in charlotte on aircraft intending to freeport instead of nassau. I went to flight attendant driving counter to explain flight. He checked out me funny when i mentioned nassau smirked in no way looked at my ticket to make clear Location This flight was one hour delayed so there was no rush.
Okay…I recently ordered a ticket to fly solo to find out my family! YAY…. I examine the great print, and clicked on all baggage prices to discover if there could well be any.
It might be a glitch to you personally but it really ensures that I've to stand in a long line that is incredibly agonizing having a knee cap that has been broken.
I attempted to utilize a $five hundred vacation voucher for a current flight and I was struggling to accomplish that as American Airways refused to just accept the voucher. You should notify vacationers to keep their seats and never be cheated by these fictitious vouchers that AA presents for vacationers to give up their seats.
remember to let me know the position of my refund. originally, i booked aa#2602 from san francisco to chicago on friday, april 29th.
On January twenty fifth I contacted American Airlines, as I checked out our reservations and noticed that my Daughter experienced us touring all day, So I referred to as to up quality our tickets to firstclass as I did not choose to journey all day long in coach. I exploit lay try and journey top quality Visit Website as I am guaranteed it is possible to evaluation but I am trying to preserve my Miles as we've been organizing a significant loved ones/graduation excursion to Hawaii.
I also need to comment on the superb service AA features into the handicapped. I am eighty four a long time previous and now will need wheelchair help to obtain all around within the airports. I had been astonished and delighted at the guidance I been given, and in addition at the attitudes from the individuals who assisted me Along with the wheelchair assist, and likewise the drivers with the handicap carts in Charlotte airport. They were all so helpful and very friendly likewise.